Your coffee easy and fast!
Imagine a perfect day, surrounded by family, friends, laughter, and good music, enjoying an incredible moment. But what about coffee?
Ask for it without moving!
Your lifestyle is dynamic, connected, and smart. Charlas Café adapts to you. With Alexa, we integrate your favorite coffee into your smart home. Order, receive, and enjoy. Hassle-free, effortless, just a voice command away:
"Alexa, buy Charlas Café®"
and your coffee is on its way, ready for delivery.
Just relax and let Alexa take care of the rest. It's that easy to share unforgettable moments, with the magic and authentic flavor of Charlas Café, whenever and wherever you need it most.
Ready to order your coffee?
Order!
Simply say the following:
"Alexa, ask for [Blend name or region] from Charlas Café"
Textual example:
"Alexa, order [Café Oaxaca Pluma Hidalgo] from Charlas Café"
Alexa will repeat the name of the product to you, to confirm the purchase, say:
"Buy It Now!"
Receive!
After Alexa confirms your order, you'll receive a confirmation in the Alexa app and via email.
"This confirmation will include an estimate of the scheduled delivery date."
Order tracking:
Ask Alexa about the status of your order and she'll provide you with updated delivery information.
Enjoy!
Prepare your coffee using the extraction method you prefer.
Remember, it's not just a drink, it's a moment. A moment where words flow and laughter intertwines between sips.
Invite that special someone and let Charlas Café® be your partner in crime. Because the best memories are made around a cup of coffee.
Frequently Asked Questions
Ask Alexa to place Charlas Café® orders from your Amazon Cart order history.
Simply say the following:
"Alexa, order [Product name, blend, or region] from Charlas Café."
Note: It is important to mention Charlas Café® at the end of the product name, blend or region for proper operation.
Textual example:
"Alexa, order [Café Oaxaca Pluma Hidalgo] from Charlas Café."
Alexa will repeat the product name back to you.
If that's the correct one, to confirm the purchase just say: "Buy it now."
Also try saying:
Alexa, "Add a selection for Coffee Talks to my cart."
Follow the instructions to complete your order. Some products must be purchased through the Amazon app or on the Amazon website.
If you want to cancel, just say, “Alexa, cancel my order.”
Please note:
Once the purchase is made with Alexa, the products are shipped from Charlas Café® roasteries.
The delivery address and payment details are processed by Amazon. If you'd like to track your order, please visit the Amazon.com.mx website and review the terms and conditions of sale.
For more help using Amazon and Alexa, check out the Amazon.com.mx website and the Alexa app.
Once the purchase is made with Alexa, the products are shipped directly from Charlas Café® roasters.
We have made it our policy to always produce our products with strict freshness and quality controls to offer the best possible experience, as well as to provide our distributors and customers with timely, efficient, and satisfactory service.
Coffee Talks in Your Home
With our logistics, we ensure that intermediaries do not affect or alter the quality of origin, all with the same goal: to deliver exceptional aroma and flavor from the cup to the door of your home, business, or office.
Pick up your Charlas Café at convenience stores, lockers, and authorized Amazon department stores/drop-off points.
Amazon Hub Locker
They are automatic lockers located at various locations, such as convenience stores, supermarkets, or service stations.
You'll receive a code from Amazon to open your locker and collect your package.
Amazon delivery points make it easy to receive your coffee whenever and wherever you want, they are safe and convenient to pick up your coffee at their Hub Lockers 24/7
Amazon Hub Counter
They are physical counters with assisted service such as:
- Oxxo stores.
- Savings Pharmacies.
- Mr. Jeff.
- DHL / Offices.
- FedEx / Offices.
- Post Office / Offices.
Department store pickups are usually located in malls, shopping centers, and plazas. Choose the one closest to your city and most convenient for you.
How to find a nearby drop-off point?
When you checkout on Amazon, during the shipping address selection process, you can choose the "Find a nearby delivery location" option.
Enter your zip code and a map will appear with available locations in your city.
Recommendations:
- Check the opening hours of the drop-off point you choose.
- Be sure to bring your government-issued ID when you pick up your package.
- Stay tuned for Amazon emails and messages to keep track of codes for your packages and the deadlines for picking them up.
